In the March and other recent issues of Latitude there have been reader complaints about microphone cords falling apart on their otherwise highly regarded Icom radios. Icom had not been as responsible as many of their customers had hoped, but fortunately that has changed.
"We’ve been in contact with Icom," reports Charles Fort, Director of Consumer Protection at BoatUS, "and they have agreed to replace the cords at no charge, regardless of model or warranty status. Owners will need to fill out a Repair Submission form found HERE and send the microphone and cable, along with a copy of the form (keep one for yourself) to: ICOM America, Bellevue Service Center, 2380 116th Ave NE, Bellevue, WA 98004."
We’re filing this under ‘better late than never’.
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